Lube Center Manager

Lube Center Manager

Suds Factory Car Wash and Valvoline Express Care operator is hiring a Lube Center Manager! Our managers act as trusted automotive maintenance experts, customer service leaders and team developers, to ensure customers’ safety, satisfaction, and retention. Providing the best preventive maintenance services for our guests means you will not only get to work with your hands, but also with people.

Sharon Hill Car Wash operates 6 car washes within the tri-state area. We offer a fun, fast-paced work environment with a comprehensive benefits package, including medical plans, certification reimbursement, and paid time off. We invest in you and your future by providing excellent training for our technician and management positions.

General Description

As a Lube Manager, you will be responsible for professionally servicing our guests' vehicles and ensuring quality work while delivering excellent guest experience. In addition, you must be trained and certified to complete each service we provide through our world-class training program.

Responsibilities will include but will not be limited to

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
• Meet goals by training, motivating, mentoring and providing feedback to sales staff.
• Demonstrate excellent guest service, which includes providing clear communication and feedback about guest vehicles.
• Complete store administration and ensure compliance with policies and procedures.
• Propose innovative ideas to increase market value.
• Ensure that the service center is clean and presentable.
• Conduct personnel performance appraisals to assure training needs and build career paths.
• Deal with all issues that arise from staff or customers (complaints, grievances, etc.).
• Maintain strict adherence to company policy on vehicle care and operation.
• Perform various manual tasks for extended periods, including light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
• Additional store manager duties as needed.

Qualifications

• One to three years of retail management experience; Professional automotive experience is a plus.
• You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Be able to speak effectively with our guests and other teammates.
• Must be able to stand on your feet on hard surfaces like concrete or metal.
• Expect to work in an environment in which you frequently experience hot and cold temperatures, loud noises, and exhaust fumes.
• Must be able to lift and move work-related items up to 50 pounds.
• Perform all other duties as assigned or needed.
• Must be at least 18 years of age.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

  Position Criteria

• Proven successful experience as an Automotive Manager.
• Must be able to demonstrate a positive attitude and be a team player.
• Strong work ethic; independently motivated to produce results with limited influence from others.
• A hard worker. Someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork.
• Ability to review, analyze, and interpret information, identify problems, and make decisions.
• Ability to read, understand, and follow procedures and guidelines.
• Depending on location, our stores may be open seven days a week, which may include weekends and some holidays.
• Commitment to following established safety policies and procedures.

Job Type: Full-time

Pay: From $65-85k annually (dependent on experience)

Experience Level:   2-3 years

License/Certification:

• Driver's License (Required)
• Pa Safety Inspection License (Preferred)

Benefits

• Health insurance
• Opportunities for advancement
• Paid time off
• Certification/Training

Schedule:

•  8-10 hour shifts
•  Monday to Sunday

Who are we a good fit for?

We like working with people who like working with people. Here, we’re a hands-on team that loves the reward of solving a challenge. If you’re a passionate person searching for a career where every day you can make a difference in a community, then come join us. When you become a member of our team, you’ll become part of our family.  

Apply now

Valvoline Express Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.